Due to expansion within our Sales department, we are now recruiting for: Product Development - International
Key Duties & Responsibilities
- Support bringing to market library products and enhancements that meet the requirements of the International market
- Working with the respective product managers to provide effective coordination of the definition and prioritisation of requirements, specifically for the International markets (this relates to all markets outside North America)
- Have a basic understanding of the various Ingram Coutts applications in relation to the development of Ingram library products
- Work with the Marketing Team and others to coordinate the development and implementation of products to target markets
- Participate in advisory groups
- Work with product managers on the production of on-line/off-line training materials that are market specific
- Attend customer visits, as required, across the International market (this is an office based role that will require occasional client and event visits)
- Work with sales and marketing to prepare and attend PR events and road shows
- Provide WebEx product introduction and training in the International markets
- Keep up to date with industry developments and customer feedback
- Provide internal briefings to sales, customer services and product managers
- Work as part of the sales team on product development
- Work with area and regional managers to identify prospects to implement new services and training that tie in clients through the use of Ingram products
- Maintain a product pipeline against specific customer requests
- Work with marketing to conduct regular reviews of competitor products to identify their strengths and weaknesses against the Ingram products by market
- Provide a record of personal work activity
- Agree priorities with product managers and management
- Handle customer issues related to product development liaising with sales and customer services accordingly
- Attend regular meetings with respective product managers
- Attend sales and regional team meetings
- Ensure that all relevant company and departmental Health, Safety and Environmental policies and procedures are adhered to at all times
- Any other duties as may reasonably be required
Technical Requirements
- Proficient in MS Word, Excel, Outlook and PowerPoint
- Ability to use multiple database
- Knowledge of CRM systems
Education & Experience
- Educated to Degree level or equivalent
- Good industry knowledge of products, services and markets
- Proven track record in sales / training (inside or external)
- Knowledge of international book and information markets preferred
- Managing commercial projects
To apply, please email your CV and covering letter to hruk@couttsinfo.com or by post to Kathy Hutchison, European HR Co-ordinator, Coutts Information Services Limited, Avon House, Headlands Business Park, Ringwood, Hampshire, BH24 3PB.
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